Distributor States Canidae, Natural Balance, and one Wellness Product Recalled
- Written By: Susan Thixton 5-4-2012
May 4, 2012
Dear Valued Retailer,
A few brands announced a recall late Friday, May 4th 2012. We are starting
to get information in and will pass along updates and information as it
becomes available. The information below is preliminary and each one of the brands below is preparing factual statements and processes and will be loading them on their individual web sites. Once they have finalized this information, we will also be loading it onto our web site under the forms button for your reference.
The following brands have issued a voluntary recall. More information will be following as it is released.
The below Diamond Pet Dry Dog Food Brands - To determine if what you have is
affected, you should check the production codes on the back of bags that
have a number "2" or a "3" in the 9th or 10th digit and an "X" in the 11th digit.
The best-before dates for the recalled brands are December 9, 2012 through
April 7, 2013. Please note- not all Diamond brands were produced on the affected plant manufacturing lines. Phillips receives products from numerous Diamond plants. Also, no cat or can skus are affected.
* Chicken Soup for the Pet Lover's Soul - All skus
* Country Value - All Skus
* Diamond - All Skus
* Diamond Naturals - All Skus
* Premium Edge - All Skus
* Professional - All Skus
* Taste of the Wild - All Skus
The below Wellness sku with a Best by Date of January 9, 10, & 11th 2013:
Wellness Large Breed Puppy in 15 pound and 30 pound
May 4th, 2012- No other Wellness skus were affected.
Please note that no salmonella cases have been reported on Wellpet. They are recalling for the safety of the pet and the pet parent.
The below Natural Balance Skus:
5 LB Natural Balance Sweet Potato & Venison Dog; Best By Date: December 12, 2012; December 13, 2012; March 12, 2013
15 LB Natural Balance Sweet Potato & Venison Dog; Best By Date: December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013
28 LB Natural Balance Sweet Potato & Venison Dog; Best By Date: December 12, 2012; December 13, 2012; December 14, 2012; March 5, 2013; March 6, 2013; March 7, 2013; March 8, 2013; March 12, 2013
5 LB Natural Balance Lamb Meal & Brown Rice Dog; Best By Date: December 10, 2012; December 21, 2012; December 22, 2012
15 LB Natural Balance Lamb Meal & Brown Rice Dog; Best By Date: December 10, 2012; December 21, 2012; December 22, 2012
28 LB Natural Balance Lamb Meal & Brown Rice Dog; Best By Date: December 10, 2012; December 21, 2012; December 22, 2012
5 LB Natural Balance Sweet Potato & Bison Dog; Best By Date: December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
15 LB Natural Balance Sweet Potato & Bison Dog; Best By Date: December 9, 2012; December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
28 LB Natural Balance Sweet Potato & Bison Dog; Best By Date: December 9, 2012; December 17, 2012; December 18, 2012; December 28, 2012; December 29, 2012
5 LB Natural Balance Vegetarian Dog; Best By Date: December 9, 2012
28 LB Natural Balance Lamb Meal & Brown Rice Dog Large Breed Bites; Best By Date: December 12, 2012; December 20, 2012; December 21, 2012
5 LB Natural Balance Lamb Meal & Brown Rice Dog Small Breed Bites; Best By Date: December 21, 2012
12.5 LB Natural Balance Lamb Meal & Brown Rice Dog Small Breed Bites; Best By Date: December 21, 2012
May 4, 2012- Please note that only these 5 flavors of Natural Balance were affected. The other flavors are produced on other lines and plants.
Please note that no salmonella cases have been reported on Natural Balance. They are recalling for the safety of the pet and the pet parent.
The below Canidae skus with production codes that have both a number "3" in the 9th or 10th digit and an "X" in the 11th digit with a best before dates of December 9, 2012, through January 31, 2013 which are being recalled.
Canidae Dog, All Life Stages
Canidae Dog, Chicken Meal & Rice
Canidae Dog, Lamb Meal & Rice
Canidae Dog, Platinum
A message from Canidae:
It is with regret that we are reporting a voluntary recall on a limited production run of CANIDAE dry dog food produced out of the Diamond Pet Foods South Carolina plant. Even though not one of our products have been tested positive for Salmonella, it is out of pure precaution that this product is being removed from the market place. We are working diligently to make this process as seamless as possible for you, our retailers and consumers.
Although there have been no animal or human illnesses related to Canidae Pet Food, and the product has not tested positive for Salmonella, the company has voluntarily initiated this recall out of caution to ensure the health and safety of consumers and their pets.
Following is an example of how to read the production code and best before date:
Production Code Best Before Date
FDE0104R5 3X TS 10 - January - 2013
The recall affects only products distributed in the following Eastern U.S. states which were manufactured at the Diamond Pet Food Gaston, South Carolina plant. Further distribution to other pet food channels may occur:
Florida, Massachusetts, New York, North Carolina, Pennsylvania, South Carolina, Tennessee
Canidae Pet Foods apologizes for any potential issues this may have caused pet owners and their pets.
To ease this process, a returns/credit form will be posted on our web site soon. The form will request the following information:
Customer Name
Phillips Account Number
UPC
Lot Code
Best by Use Date
Quantity
Phillips Delivery Day
Product Description
Product Size
As of this posting, this information has not been confirmed on the respective pet food company's websites. This was from a major pet food distributor, forwarded to me by a caring Independent Pet Food Retailer. I assume this information will become public soon, and will be posted as soon as I have it.
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